6xsix Privacy Policy

This privacy policy applies to information collected through 6xsix's website, mobile application, and all related services. "Personal information" means any information that can directly or indirectly identify a specific individual.

"Processing" means any operation carried out on information, such as collection, storage, use, transfer, disclosure, or deletion. 6xsix conducts these operations in accordance with the laws of Bangladesh and applicable data protection standards.

When you open an account, we collect the following information:

• Full name and date of birth (for age verification)
• Email address and contact details
• National ID or passport information (for identity verification)
• Residential address
• Preferred currency and language settings

To process transactions, we collect:

• Payment method details (bKash, Nagad, Rocket, Upay number or the last few digits of a bank account)
• Transaction history, deposit and withdrawal records
• Information required to prevent suspicious financial activity

We never store complete payment card or mobile wallet credentials. This information is handled by a secure, encrypted payment gateway.

Information collected automatically when you use the platform:

• IP address and geographic location (up to country level)
• Browser type, operating system, and device information
• Session duration, pages visited, and click data
• Data collected through cookies and similar tracking technologies
• Gaming activity and betting history

6xsix uses your personal information to:

• Complete account registration and identity verification
• Process transactions and ensure financial services
• Provide customer support and resolve complaints
• Manage responsible gaming tools
• Send relevant bonus and promotional offers (with your consent only)

We use your information to:

• Prevent fraud, money laundering, and other illegal activities
• Complete KYC (Know Your Customer) verification
• Comply with applicable laws and regulations
• Maintain system security and integrity
• Verify age (for users aged 21 and above only)

Through anonymised and aggregated data analysis, we improve the user experience, add new games and features, and resolve technical issues. Information used for this purpose is never used to identify any individual.

6xsix does not sell your personal information. We may share information in the following limited circumstances:

• Payment processors: Necessary information is shared with bKash, Nagad, Rocket, Upay, and banking partners to complete transactions.
• Game software providers: The minimum information required to deliver the gaming experience may be shared with software partners.
• Identity verification services: Information may be shared with authorised verification agencies to complete the KYC process.
• Legal authorities: Information may be provided to relevant authorities in the case of a court order or legal obligation.

Outside the circumstances listed above, personal information is not shared with any third party without your permission.

All of our partners and service providers operate under a strict confidentiality agreement. They may only use information for specified purposes and in accordance with our instructions. 6xsix is not responsible for the privacy practices of third-party websites.

Cookies are small text files stored on your device. 6xsix uses the following types of cookies:

• Essential cookies: Required for login sessions, security, and core platform functionality. These cannot be disabled.
• Functional cookies: Used to remember your language preference, game settings, and personal preferences.
• Analytics cookies: Collect anonymous statistics to understand site usage patterns. You can disable these from your browser settings.

Most browsers accept cookies automatically. However, you can change your browser settings to reject cookies, though this may limit some services.

6xsix uses industry-standard security technology to keep your information safe:

• SSL encryption: All data transmissions are protected with 256-bit SSL encryption.
• Database encryption: Sensitive information is stored in an encrypted state.
• Two-factor authentication: Two-factor authentication is available for account security.
• Firewall and intrusion detection: Advanced security monitoring is active to prevent unauthorised access.
• Regular security assessments: Regular audits are conducted by third-party security experts.

If a data security breach occurs that may affect your rights or interests, we will notify you by email as quickly as possible. We will take immediate remedial action and investigate the incident.

We retain your information only for as long as necessary. The retention period is determined based on the following:

• Active accounts: Information is retained for the entire duration the account remains active.
• Inactive accounts: Records are retained for up to five years after the last activity.
• Financial records: Retained for a specified period to meet applicable legal obligations.
• After account closure: Some information may be retained for a defined period for legal, regulatory, or fraud prevention purposes.

Once the defined period has ended, your information is securely deleted or anonymised.

As a user of 6xsix, you have the following rights:

• Right to access: You may request to know what information we hold about you.
• Right to rectification: You may request correction of incomplete or inaccurate information.
• Right to erasure: In certain circumstances, you have the right to request deletion of your information. However, some information may need to be retained due to legal obligations.
• Right to object to processing: The right to object to the processing of your information for specific purposes.
• Data portability: You may request a copy of your information in a structured, easily readable format.
• Withdraw from marketing communications: You may opt out of promotional communications at any time.

To exercise these rights, contact us at [email protected] or send a message via 24/7 live chat.

6xsix is for users aged 21 and above only. We do not intentionally collect personal information from minors. If we are informed that a person under the age of 21 has registered, we will immediately close that account and delete the associated information.

If you believe a minor is using this platform, please notify us immediately at [email protected].

6xsix may update this privacy policy from time to time. For significant changes, we will:

• Display a notice in a prominent location on the website.
• Send a summary of the changes to the registered email address.
• Update the "Last Updated" date at the top of the page.

Continuing to use the platform after changes have been made means you have agreed to the updated privacy policy. We recommend that you visit this page regularly.